Track your repair
Track your repair
Live lookup is coming soon. For now, every status change is emailed to you, and you can see your order anytime by logging in with your email.
What each status means
- Label sentYour prepaid label is in your inbox.
- ReceivedYour device arrived and was photographed.
- DiagnosingA technician is checking it.
- Quote sentSpecialized repairs: waiting for your approval.
- ApprovedYou approved. Repair is scheduled.
- RepairingOn the bench, with the part tier on your order.
- TestingFull function test.
- Shipped backOn its way, with tracking.
- DeliveredBack with you. Warranty starts.