Canada-wide mail-in repair
Mail-in repair, anywhere in Canada
Ship us your broken phone. We fix it and send it back. Exact price upfront, no phone calls needed.
- Exact price in under a minute
- Free prepaid, insured shipping label
- Warranty on every repair
- Every province and territory
How it works
Full details β- 1
Get your quote
Pick your device and what's wrong. See the exact price and timeline in under a minute.
- 2
Book and pay
Enter your details. We email you a prepaid, insured shipping label and packing instructions.
- 3
Pack and ship
Back up your data, remove your SIM and case, turn off Find My or your Google lock, pack it with our guide, and drop it off.
- 4
We fix it
Received, diagnosed, repaired, tested. You get an email at every step.
- 5
It comes back
Shipped back to you with tracking and a warranty on the repair.
What we fix
Samsung
Apple
Tablets, laptops, consoles or another phone? Get a manual quote.
Specialized repairs
All specialized repairs βMotherboard & micro-soldering
No power, no image, no charging, boot loops, failed chips. Board-level repair under the microscope.
How it works β πΎData recovery
Photos and files off phones that won't turn on, are water damaged, or have a dead board.
How it works β π§Water damage
Corrosion cleaning, board repair and part replacement. The faster you ship, the better the odds.
How it works βHow specialized repairs work
- Pay a fixed diagnostic fee and ship with our prepaid label.
- We diagnose it and send you a firm quote, with part options if a part is needed.
- You approve before any repair starts.
- Decline? You only pay the diagnostic fee and we ship it back.
Why people trust us with their device
Warranty on every repair
Warranty length depends on the part you pick and is shown before you pay.
Insured both ways
Prepaid labels with declared value and insurance. If it's lost in transit, we make it right.
Your data stays private
We only access what the repair needs to test. We never copy, browse or keep your files.
Real technicians
The same bench that tests and grades every pre-owned device we sell does your repair.
Is it safe to mail my phone?
Yes. You ship with our prepaid label, which includes declared value and insurance. Pack it with our guide and get a receipt at drop-off. If a parcel is lost in transit, we file the claim and replace or refund the device's declared value.
How long does a mail-in repair take?
Most standard repairs are back with you in about 5 to 10 business days door to door: 2 to 5 days shipping each way depending on your region, plus 1 to 3 days on the bench. Your quote shows an estimated return date.
What if you find more damage?
We stop and email you a new quote before doing anything extra. You approve it, or we fix only what you booked, or we ship it back.
What if you can't fix it?
You don't pay for the repair. We refund the repair price and ship your device back. For specialized repairs, the diagnostic fee covers the work already done.
Do I need to give you my passcode?
For most repairs, no. We test using the hardware test screens. For data recovery or some specialized repairs it helps, and we'll ask. You can always say no.
Will I lose my data?
Standard repairs usually don't touch your data, but always back up before shipping. We can't be responsible for data loss on a device that wasn't backed up.