Trade-in status
Checking your trade-in…
Where your trade-in is
QuestionsWhen do I get paid?
We check your device within 2 business days of it arriving. If it matches your answers, we send your payout by Interac e-Transfer within 24 hours to 3 business days. More on payment
What if my device is graded differently?
You see the new offer before anything happens. Accept it and we pay you, or say no and we send the device back at no cost to you.
How do I prep and pack my device?
Back it up, sign out of Find My or Google, factory reset it and take out the SIM. Any small box with padding works. Prep guide · Packing guide
Can I cancel?
Yes, any time before we pay you. Reply to any of our emails with your quote number.
Your payout
CAD
By Interac e-Transfer to
Offer locked until
Your itemsShippingPrepaid Canada Post label$0
Total
Need help?
Reply to any of our emails, or contact us with your quote number.
Contact usFinal payout depends on the condition we find when we check your device.